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(CEO – Mr. Charles)
LEADERSHIP
Founder & CEO, Vietlink Hair
“I didn’t want to be another middleman reselling hair I’d never trust with my own name on it.”
10+
Years in the industry
50+
Countries Served
100+
Articles published
THE STORY
How Vietlink Hair came to be – in their own words.
“I started in the hair industry back in 2016, working close enough to the supply chain to see exactly how most of it operates – and how little of that process the end buyer ever gets to see.
What struck me wasn’t bad hair – it was bad information. Buyers were paying premium prices through two or three layers of resellers, with no idea where their hair actually came from, how it was processed, or why quality shifted from one shipment to the next. I wanted to remove that guesswork entirely, so in 2018, I built Vietlink Hair as a factory-direct operation from day one – no resellers between us and the people actually wearing or selling the hair.
The early days were small and slow on purpose. We took on fewer clients than we could have, because every early order was also a test of our own process – sourcing, quality control, packaging, communication. Mistakes in those first batches taught us more than any supplier manual could.
Today, Vietlink Hair ships to salons, distributors, and hair brands across 50 countries, but the reason I show up every day hasn’t changed – I still read every customer message myself, and I still think the best way to earn a repeat order is to be the supplier that tells you the truth, even when it’s not what you want to hear.”
The CEO with the first customers
THE JOURNEY
A few moments that shaped Vietlink Hair
2016
Founded with [ a small detail — e.g. a single workshop ]
2017
[ First international customer / market ]
2020
[ Factory expansion / new product line ]
2023
[ Certification / major milestone ]
Today
Serving 50 countries with a dedicated factory team.